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To My Anti-teleradiology Colleagues

To My Anti-teleradiology Colleagues

Dear Anti-teleradiology Colleagues:

I get it. You’ve got some issues with this relatively new business model that competes against your own, and you feel the need to push back against it. No harm, no foul; you need to make a living, and whereas you formerly only had to keep an eye on other local groups, now you can never really tell where the other bids for contracts might originate.

To the hardworking guy who’s sitting in his hospital’s reading-room, slogging through complex case after case and making himself 100 percent available to onsite-clinicians, actually getting up and going to see patients to obtain his own clinical correlation when necessary; the guy who covers a full share of on-call shifts, routinely working on nights, weekends, and holidays; the guy who truly believes that his work is better than that provided by us offsite-types, and worries that patients will be harmed if he is supplanted by telerad coverage; the guy whose first and foremost concern is quality of care and not, say, his own bottom line: To him, I offer my respect.

You, sir, are a gentleman and a scholar, and probably a better man than I for risking unfriendly interactions with your colleagues in the name of your Hippocratic Oath. However, I’ll take back the “gentleman” honorific if you try to bolster your argument by claiming that I’m somehow not a “real doctor.” I think we’ve got enough challenges in our field without slinging such mud.

To the department chair who no longer takes call, working purely 9 to 5 on weekdays (but of course not on holidays), who occasionally puts in a token half-day in the reading room but otherwise is a full-time attendee of meetings, committees, and conferences: I get it. You worry that your mini-empire may be stolen out from under you by, say, a telerad group. Or perhaps you’ve already contracted with such a group so that your department can cover less call. Still, gotta undermine these outsiders, lest they supplant you — better cast aspersions on their work.

RELATED BLOGS: Memoirs of a Teleradiologist, Round Three and Counterpoint: Where Teleradiology Falls Short

To the senior partner who maintains a death-grip on an outsized share of the profits while expecting the juniors to do disproportionate amounts of the workload in the name of “paying their dues,” taking on new coverage-contracts with local hospitals but not actually hiring sufficient numbers of new radiologists to meet the new obligations (after all, those junior guys already on the team can rise to the task if they want to prove themselves): I get it. You worry that the junior guys will eventually decide that, rather than being pawns in your increasingly-pyramidal organization where the reward for hard work is larger volumes of work in the future, they can join up with a telerad provider, where 10 percent more work always results in 10 percent more compensation. Hard to compete against that if you’re trying to maintain the structure of your Ponzi Imaging, PC.

To the elder statesmen for whom teleradiology is a newfangled gimmick, and properly treated with circumspection and skepticism until it’s been around a bit longer; who have watched radiologists’ autonomy slip away as responsibilities increase while compensations dwindle; who see the landscape changing and don’t know how to change with it but suspect that these new telerad folks are somehow profiteering from the change: As the old expression goes, “the only constant is change.”

I recommend “Who Moved My Cheese?” by Spencer Johnson. For that matter, the department chairs and senior partners should probably take a look at it, too — it’s a useful reminder that the practices which made you successful in the past might not be as effective in the future, and that one is better off by developing new approaches rather than sulking and feeling cheated.

To the residents and fellows who haven’t actually experienced the working world, but have lived in an echo-chamber of anti-telerad sentiments offered by some of the folks mentioned above (or in online forums, say on websites named after fictional female parental siblings): Keep an open mind.

Radiology, and indeed medicine as a whole, have undergone a lot of changes in the past few years, let alone decades, and will continue to do so. Probably at an increasing rate. Don’t be so eager to accept the biases of those who came before you, many of whom have axes to grind and/or fear change. Or did you listen to your parents and shun that crazy Internet-thing when it came along?

Disclosures

So what your saying is it's different being a teleradiologist for a corporate teleradiology company which has owners and/or shareholders which are in it for a "profit"? How much of the collected professional fee do you as the teleradiologist get paid? How much goes for "corporate overhead"and how much of it goes to the "owners/shareholders" which are usually business people and not even physicians? Sorry, your rant reeks of guilt and justification for choosing the other side....the wrong side... as a physician. I am tired of hearing all the sales pitches for "teleradiology can do it better, faster, cheaper"! Lets be honest with ourselves. The professional reimbursment pie is only so big. Most private practices do a good job of dividing the revenue pie between the physicians. Sure there are some which are "lopsided" and top heavy but those physicians who may be being taken advantage of have the choice to leave for greener pastures. No one is forced to work for someone else. But what does this say about YOU the teleradiologist who reads from home in your fuzzy slippers earning only a small percentage of YOUR fee and giving the rest to some corporate weenie with an MBA who displaced some hard working dedicated radiologists who actually live in the community where the patients are treated. Sorry but your rant falls on deaf ears with real radiologists. There is no anti-teleradiology sentiment. Teleradiology is a tool and should be utilized as such by real radiologists. There is plenty of anti-teleradiologIST sentiments towards those who choose to practice a corporate form of medicine that is damaging to the speciality, hospitals and ultimately the patient.
Daniel Corbett (not verified) @
Quite a bit of anger from Mr. Corbett, but it isn't surprising. When the paradigm is shifting under your feet, it is only natural to lash out if you don't believe you have much of a hand-hold on events. Mr. Corbett is quick to decry the quest for profit as the enemy, as if every physician-owner of every private practice of radiology isn't focused on maximizing his/her profits, often at the expense of associates, office staff, and the radiologists' own "community", when excess capital is diverted to partner income and the hiring of consultants to maximizing that income, instead of reinvested in equipment and intellectual capital. Here is some news that should surprise no one… the professional reimbursement pie is shrinking, Mr. Corbett. An alternative to the inevitable private practice battles over how to divide the shrinking pie is to make a conscious choice to deploy some of that now, mix it with investment capital, and create a business model that will sustain the profession in the future. As income shrinks, many private practices will succumb to the circular firing squad and be left hobbled or ruined. Where will that leave their communities? Also baseless, and offered without a shred of evidence, is his claim that teleradiology is damaging to hospitals and patients. This is taken as a given by anti-telerads. I have seen enough examples of botched interpretations and inattentiveness to referring physicians and patients by local rads whose practices I work with to know that substandard medicine is not bounded by a particular business model. The shards of the glass house are all around us. What is especially unfortunate is Mr. Corbett's assertion that radiologists who make a free market choice to join teleradiology practices are not only wrong but not "real radiologists". The market, more than any one person or institution, will decide what a "real radiologist" is, whether we like it or not. Teleradiologists are making a conscious choice to forego a larger portion of professional income in return for a lifestyle that better suits them AND, in the case of the larger telerad companies, the prospect that the company will leverage technology and navigate a course through turbulent political and financial waters in the hopes that we will have some measure of professional and personal satisfaction. Can they be blamed if they don't wish to trust the decaying private practice model to deliver that for them?
RAY MONTECALVO (not verified) @
There is definitely a place for teleradiology - best utilized after hours to get the full time radiologists a rest so they can work the next day.
Teleradiology is also being utilized within groups so that there is more leeway to give members of the group a chance to work from home.
I am doing telemammography as part of a group - not as part of a big corporate employer and it takes the burden off the on-site docs for the screening and helps with efficieciency.
If utilized correctly, tele does not necessarily meaning outsourcing but a group should strive towards efficiency.
Alan Melton (not verified) @
Dr. Montecalvo -

You are part of vRad - a group of businessmen whose goal is to remove physicians from control of their practice and their income, redirecting significant amounts to investors and managers. Regardless of how you spin it, that is what you and your organization do.

Teleradiology is a fantastic tool for some situations, but by full implementation of tele radiology, direct involvement of radiologists in the care of the patient, and direction of their study suffers. And, to my observation, all but disappears. This is a very clear degradation of care and of the professionalism of radiologists. Truly you are involved in the effort to make us all commodities.
Phil Shaffer (not verified) @
I wish I could say it better than Daniel Corbett.....but I never can. So I'll just give his post a +1 :)
Dergon Darkhelm (not verified) @
What would Dr. Postal prefer as a patient in emergency room? Suppose his radiology exam has been inappropriately ordered and the radiology technician uses his or her judgement rather than an onsite radiologist's judgement and carries out the examination, what would his feeling be towards the new business model? Would he prefer to go to a facility with an onsite radiologist next time?
Mahendra Shah (not verified) @
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