SPOTLIGHT -
Decreasing No-Show Rates in Radiology
No-show appointments are costly for radiology departments.
Adapting Use of The “Sterile Cockpit Rule” in Radiology
How to minimize distractions.
Communication, Patient-centered Care in Radiology for LGBT Community
Radiology practices and effective communication and patient-centered care for LGBT patients.
Ten Commandments of Feedback
As an imaging leader, it is important to communicate feedback appropriately.
Developing Just Culture in the Radiology Department
A culture of patient safety and fewer medical errors.
Presenteeism in the Radiology Department
Dealing with employees that come to work sick.
Radiology Leaders Important to Onboarding
Before adding employees to your radiology practice, reflect.
Patient Rounding for a Positive Radiology Experience
Improve satisfaction scores in the radiology department with a simple task.
7 Wastes in the Radiology Department
Improve efficiency by identifying these wastes in the radiology department.
Emotional Intelligence in Radiology
The elements of emotional intelligence and how they apply to radiology.
Safety in the Radiology Department
Traits of high-reliability organizations can help radiology departments stay safe.
Lean Daily Management and the Gemba Walk in Radiology
Developing lean daily management in a radiology department.
12 Things Radiology Managers Can Learn From Successful People
Radiology managers can easily emulate these 12 traits of successful people.
6 Rules for Staff Utilizing Direct Digital Radiography
A guide for radiology staff for making the use of direct digital radiography more efficient.
6 Elements to Improving Revenue Cycle Management in Imaging Services
High volume can make the imaging services sector vulnerable to revenue loss, check out these tips for improving revenue cycle management.
5 Elements of Employee Engagement
Radiology managers should keep these elements in mind when engaging imaging professionals.
The I's of Transformational Leadership
Transformational leadership may be an adjustment to your behavior, but it can have beneficial effects.
9 Ways to Control Supply Costs
Having to decrease costs is a continuing trend. Here are some of my personal tips on how you can save money.
Creating the Elevator Speech in 5 Easy Steps
Can you deliver your marketing message in about 45 seconds? Here’s why the elevator speech is so important and how to create it.
6 Benefits of Volunteering
In this season of giving, leaders should lead by example, finding time to volunteer in their communities. Here’s why.
12 Traits of Good Leaders Who Inspire and Motivate
Good leaders and bosses can use their own behaviors to encourage excellent employee performance.
Conflict Management: Strategies You Need to Know.
There are generally four types of interpersonal work conflicts and five strategies to solve them.
Unannounced Surveys: Are You Prepared?
The Joint Commission visited us recently for an unannounced survey. Here are a few areas to consider before your next encounter.
8 Elements of Effective Communication
Consider these eight elements to effective communication the next time you coach or counsel an employee.
6 Characteristics of the Top 1% of Successful People
Garrison Wynn’s six characteristics of successful people can be applied to radiology management.
7 Useful Marketing Strategies for Radiology Groups
The imaging environment is constantly undergoing changes, and a practice must market itself to stay afloat. Here are a few successful strategies.
Four Obstacles to Creative Problem Solving
Radiology managers face a major issues requiring creative thinking. But these mental blocks can get in the way of problem solving.
8 Things a Radiology Manager Wants Radiologists to Know
Here are eight operational items radiologists should know to help ensure a good working relationship between the radiology manager/director and radiologists.
The Four Phases of Change
In preparing our staff for an EMR implementation, I am reminded of the four phases of change staff typically go through. Here’s how to handle the phases.
6 Steps for Dealing with Patient Complaints
Patient complaints are opportunities to improve service. Here’s how to effectively deal with complaints in your radiology department.