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The steps you should take to handle that bad coworker.
No matter how calm your office culture is, it’s nearly inevitable that disagreements will arise at some point. It’s important to address these problems when they pop up instead of sweeping them aside.
Knowing how to effectively manage any workplace conflict can help keep your team on track and ensure you’re providing the best patient care possible. During this year’s AHRA: The Association of Medical Imaging Management annual meeting, Mario Rodriguez, leadership consultant with Integrated Leadership Systems, discussed the importance of addressing workplace disagreements, as well as tactics to settle problems successfully.
“Conflict in the workplace can tear teams apart,” he says. “When there’s conflict in the workplace, the sense of reactive emotions can result in anxiety and certain fears that aren’t good for productivity or a high level of performance.”
Related article: 6 Ways to Deal with Bad Co-Workers
Ignoring workplace conflict creates a slippery slope that results not only in reduced productivity and lower morale, but it can also impact your bottom line.
Overall, he says, there are five ways to face any problems that come up.
Ultimately, he says, becoming fluent in conflict management takes time and practice. Being successful requires self-awareness and a hands-on approach to addressing uncomfortable issues.
“You must have courage to confront and communicate through conflict,” Rodriguez says. “If conflict isn’t handled in the workplace in a meaningful way, it’s not good for morale or productivity. At the end of the day, you have to lean into the practice.”