KLAS: Providers Feel Safe in the Cloud

March 6, 2013

Healthcare providers who use cloud computing feel safe with the practice, giving cloud computing a satisfaction score of 4.5 out of 5, according to KLAS.

Healthcare providers who use cloud computing feel safe with the practice, giving cloud computing a satisfaction score of 4.5 out of 5, according to a recent KLAS report.

But those holding out on the cloud are doing mainly because of the many remaining questions about the future of cloud computing in healthcare, according to the report “Cloud Computing Perception 2013: The Hybrid Cloud in Healthcare.”

Of the non-users, 66 percent said security was their main concern. They also listed uptime/reliability as a concern (38 percent), as well as loss of control (17 percent), cost (9 percent), and integration (2 percent), according to the report.

“The contrast in this report between cloud users and non-users is really telling,” Erik Westerlind, research director and report author, said in a release. “It really helps providers and vendors get a sense of the gaps that exist within current cloud offerings. Furthermore, providers will understand which vendors might be able to resolve their concerns.”