PACS sidesteps annoying hospital busy signals

Article

Telephone calls from referring physicians to radiology administrative services decreased nearly 80% after implementation of PACS and enterprise image distribution at the University Hospital Ghent in Belgium. While the impact on radiology telephone traffic was significant, the decrease was not consistent throughout the department. Investigators reported a 40% reduction in calls to radiologists.

Telephone calls from referring physicians to radiology administrative services decreased nearly 80% after implementation of PACS and enterprise image distribution at the University Hospital Ghent in Belgium. While the impact on radiology telephone traffic was significant, the decrease was not consistent throughout the department. Investigators reported a 40% reduction in calls to radiologists.

The diminishing number of calls to administrative services can be explained by the instant availability of images throughout the enterprise, according to the authors of a study presented at the 2005 Society for Computer Applications in Radiology meeting. Clinicians call less often to ask about the whereabouts of images or reports. The decline in calls to radiologists was smaller because clinicians still consult with radiologists as they review a study on the PACS Web server.

Recent Videos
Study: MRI-Based AI Enhances Detection of Seminal Vesicle Invasion in Prostate Cancer
What New Research Reveals About the Impact of AI and DBT Screening: An Interview with Manisha Bahl, MD
Can AI Assessment of Longitudinal MRI Scans Improve Prediction for Pediatric Glioma Recurrence?
A Closer Look at MRI-Guided Adaptive Radiotherapy for Monitoring and Treating Glioblastomas
Incorporating CT Colonography into Radiology Practice
What New Research Reveals About Computed Tomography and Radiation-Induced Cancer Risk
What New Interventional Radiology Research Reveals About Treatment for Breast Cancer Liver Metastases
New Mammography Studies Assess Image-Based AI Risk Models and Breast Arterial Calcification Detection
Can Deep Learning Provide a CT-Less Alternative for Attenuation Compensation with SPECT MPI?
Employing AI in Detecting Subdural Hematomas on Head CTs: An Interview with Jeremy Heit, MD, PhD
Related Content
© 2025 MJH Life Sciences

All rights reserved.