The Six-Month Revenue Make-Over

In early 2014, Radiology Associates of Nevada faced several challenges with their existing billing operations and was contemplating a change. There were questions about denial management and collections policies, and group leaders were not satisfied with the reports they were being provided. While the group wanted to improve collections, reduce denials and boost business analytics and reporting, serious concerns existed about making a transition from the incumbent vendor. Without the cooperation of the incumbent company, the transition could quickly slide off the rails. And any significant cash drop during the changeover would have serious financial repercussions for the practice.

In just six months they:

• Increase charges by: 6%
• Increase payments: 13%
• Decreased bad debt: 47%

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