Video: Paul Chang, MD, at RSNA 2011, Calls For Quality Improvement Dashboards

Paul Chang, MD, gave a talk at RSNA 2011 encouraging adoption of business analytics and benchmarking tools in radiology. You can't improve what you don't measure, he pointed out. And toher business have used these tools forever. 

Why not radiologists? Chang blamed a combination of "arrogance and ignorance" and says it's time to move past simple PACS and RIS to really examine what radiologists are contributing.