Industry News: Philips offers CT & MR customers productivity boost

March 9, 2009

Philips Healthcare says it has come up with a way to make imaging departments more productive, at least ones that use its MR and CT scanners.

Philips Healthcare says it has come up with a way to make imaging departments more productive, at least ones that use its MR and CT scanners.  Unveiled at ECR 2009, Philips Utilization Services considers the hurdles that get in the way of providers who use these scanners, then comes up with plans to overcome them.

Philips staff do the work – looking at how the scanners are used at the customer site, identifying bottlenecks and proposing ways to improve workflow. Among the considerations are length of time the Philips MRs and CTs sit idle, including the time between scans and how long between patients. Reports from Philips are updated daily to reflect changes that occur on-site and new opportunities for improvement.

The information may be put to good use immediately by providers seeking to boost daily throughput through methods to streamline workflow.  On-site administrators – and potentially Philips – may get some long-term value as well, according to Michiel Manuel, Philips senior vice president and general manager for customer services, Global Sales and Service International, who notes that the data may be helpful “when deciding how and when to upgrade or transition to a new system.”